A career in supporting the elderly
Certificate IV in Ageing Support reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.
Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.
8 - 24 months depending on mode of delivery & prior experience
Classroom or Online
Total Number of Units
120 hours (mandatory requirement)
Meet personal support needs
Support independence and wellbeing
Support relationships with carers and families
Work with diverse people
Manage legal and ethical compliance
Deliver care services using a palliative approach
Develop and maintain networks and collaborative partnerships
Recognise healthy body systems
Follow safe work practices for direct client care
Implement falls prevention strategies
Assist clients with medication
Facilitate the empowerment of people with disability
Units of competency
Facilitate the interests and rights of clients
Facilitate the empowerment of older people
Coordinate services for older people
Implement interventions with older people at risk
Provide support to people living with dementia
Facilitate individual service planning and delivery
Students must have standard Language, Literacy and numeracy skills and will be required to complete a Language, Literacy and Numeracy assessment at Certificate III level. A current Police Check is a requirement before the commencement of practical placement.
Classroom delivery 2-3 days a week, plus 120 hours of work placement.
Online study options available.
In New South Wales you may be eligible under this qualification for Smart & Skilled funding.
In Queensland, you may be eligible under this qualification for Higher Level Skills funding.
New South Wales
Aged Care Activity Worker
Care Service Team Leader
Care Supervisor (Aged Care)
Coordinator of Volunteers (Services to Older People)
Disability Officer - Day Support
Disability Support Worker
Leisure and Therapy Assistant
Jacky | Skilling Queenslanders for Work participant - Brisbane
I completed my training with breakthru in January 2018. The course was a Certificate III in Individual Support. The trainer was the best I have ever had, as she made the course so interesting and hands on. The trainer's visits and feedback while on practical work placement was super supportive and by the end of the course, I was employed!.
What may be surprising to people reading this is I am in my 60’s!! and have found my dream job!
The three R’s - The Right course, the Right Trainer and the Right Company!! Thankyou breakthru! Life can begin in your sixty’s!