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Short course

Mental Health First Aid

Create a mentally healthier, more supportive workplace

Mental health challenges can affect anyone. Often, the first signs are noticed in everyday interactions. Just as physical first aid provides immediate support in a medical emergency, Mental Health First Aid (MHFA) equips staff with the skills to recognise, respond, and provide initial help to someone experiencing a mental health concern or crisis until professional support is available.

Delivered by accredited instructors and backed by Mental Health First Aid Australia, this nationally recognised training empowers your team to act with confidence, compassion, and care.

By embedding MHFA into your organisation, you build a culture of understanding and responsiveness, one trained staff member, one action, and one conversation at a time.

Course Overview

Course
Face-to-face or blended online
Duration
F2F 2 full days, Online eLearning + 2 x 2.5 hour virtual sessions.
Cost
$329 per person
Certificate of Accreditation issued by Mental Health First Aid Australia
Valid for 3 years
Group bookings and onsite delivery available on request

What Mental Health First Aid matters to your organisation

This training helps your organisation stay compliant, build a resilient workforce, and create a healthier culture that supports better outcomes for clients.
  • Mentally healthy workplace culture: Trained staff help create a supportive environment where issues are addressed early.
  • Early risk recognition: Staff can identify warning signs, respond appropriately, and connect people with the right support.
  • Compliance and safety: Training supports workplace safety requirements in community services, aged care, and health.
  • Burnout prevention: Staff gain tools to manage stress and compassion fatigue, building a more resilient workforce.
Online Mental Health Courses

What your team will learn

Recognise early warning signs

Identify behavioural and emotional indicators of common mental health conditions such as depression, anxiety, and psychosis, and know when and how to intervene.

Respond to mental health crises

Learn how to assist someone experiencing suicidal thoughts, panic attacks, traumatic events, or substance-related crises using the MHFA Action Plan.

Support with confidence

Gain the skills to listen non-judgmentally, provide reassurance, and guide individuals to appropriate professional help.

Understand evidence-based approaches

Become familiar with effective, research-backed treatments for mental health conditions to help individuals make informed choices.

Promote a culture of compassion and safety

Contribute to a supportive environment where staff, clients, and the broader community feel safe discussing mental health and seeking help.

How we work with you

Consultation to align training with business objectives
We partner with your leadership to understand workforce challenges and business goals, ensuring training is targeted, relevant, and drives real capability.

Transparent progress tracking and reporting

Our Learning Management System provides full visibility of learner progress and performance, with customised reporting to support compliance, funding, and workforce planning.

Flexible and impactful training delivery

With in-person, online, and blended options, our sector-specialist trainers deliver engaging, results-focused sessions that build skills and confidence from day one.

Frequently asked questions

Mental health challenges are increasingly common, particularly in high-pressure care and community support roles. MHFA training enables your staff to recognise the signs, respond appropriately, and refer individuals to professional help. It enhances safety, promotes a culture of wellbeing, and helps reduce absenteeism and burnout.

MHFA is the mental health equivalent of physical first aid. It teaches participants how to provide initial support to someone developing a mental health condition or experiencing a mental health crisis — until appropriate professional help is available or the crisis resolves.

Yes. This course is delivered by accredited instructors under the authority of Mental Health First Aid Australia, the national body responsible for MHFA training. Participants receive an official Certificate of Accreditation, valid for three years.

Participants learn how to support people experiencing or developing:

  • Depression and anxiety disorders
  • Psychosis and schizophrenia
  • Substance use issues
  • Suicidal thoughts and behaviours
  • Panic attacks
  • Traumatic events
  • Aggressive or self-harming behaviour

  • Duration: 2.5 days, including 2 days face-to-face plus 2 x 2.5 hour online/virtual sessions.
  • Delivery: Pre-course reading may be required for blended delivery. All sessions are led by accredited MHFA Australia instructors.

Yes. We offer onsite delivery for organisations and groups, making it easy to train your staff together in a setting relevant to your services. Online or blended formats are also available to suit remote teams or flexible schedules.

$329 per person, including training materials and certification
Discounts or tailored pricing may be available for group bookings — contact us for a customised quote.

  • Increased awareness and early identification of mental health issues
  • Improved response to crises
  • Reduced stigma and stronger workplace culture
  • Higher staff confidence, morale, and psychological safety
  • Better client engagement and support

While MHFA is not mandatory, it supports a range of national quality standards in the aged care, disability, and health sectors, including worker capability, risk management, and wellbeing frameworks. It also demonstrates a proactive approach to mental health and safety in line with Work Health and Safety (WHS) obligations.

Get in touch

If you’d like more information prior to enrolling, please get in touch using the form below.

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