Trauma Informed Care

Learn how to effectively and compassionately work with people who have experienced trauma.

Developed by industry experts, this short course will help you gain the necessary skills and understanding required to better support people that have experienced trauma.

Perfect for individuals

Ideal for support workers, carers and allied health professionals working in the community services industry, this course has both online and in-person options to suit your schedule.

Great for organisations

Provide better outcomes for your clients, support your staff well-being and enhance organisational culture by educating your staff in trauma-informed care. 

Why study with Breakthru?

Our courses are designed by industry experts with decades of experience. We understand the pressures of working in a full-time, often high-stress care role, which is why we design our courses in a way that is easy to digest and provides minimal disruption to your busy every-day schedule.

We also understand that dealing with topics like trauma can be difficult, even if you’re working in the industry, which is why we take a considered approach to our courses to ensure students can readily engage with a compassionate and empathetic trainer should they need additional support.

Get Started:

Course overview

Developed by industry experts

This non-accredited unit has been developed by industry experts who have decades of experience providing trauma informed care.

Course Duration

3-hour workshop or self-paced online


Delivery Method

Online and Classroom


Online: $90pp

Face-to-face workshop: $279pp (min 10 people required)

Key Benefits

The outcomes of attending a Trauma-Informed Care course will contribute to building a more compassionate, understanding, and supportive environment for individuals affected by trauma.

Understand warning signs

Understand warning signs

Learn how to identify the signs that someone has experienced or is experiencing trauma, and discover how to respond to those situations.

Students will also learn concepts such as intergenerational trauma, and how trauma responses can present differently for each individual person.

Respond with compassion

Respond with compassion

Understand how and why people have a trauma response, and develop the necessary skills to respond with empathy.

You’ll learn how to adapt your approach to each individual and develop a framework to help them on their journey toward recovery.

Develop informed communication

Develop informed communication

Discover how to communicate in an effective way that is beneficial for both parties.

This includes concepts such as informed consent, mandatory reporting, and establishing trust and consistent routines with the person you’re supporting.

Enhance organisational culture

Enhance organisational culture

Organisations benefit from a more trauma-informed culture when staff members better understand the trauma their clients have experienced.

This allows them to effectively support their clients and also support their peers, which enhances workplace morale, improves staff-client communication and promotes collaboration.

Improve service delivery

Improve service delivery

When you understand trauma and how different people respond, you are much more likely to create solutions and support networks that have a meaningful impact on your client’s life.

By studying this course, you’ll learn to be more effective with the services you deliver and create better outcomes for clients that have experienced trauma.

Support staff well-being

Support staff well-being

When working with people who have experienced trauma, it’s possible to experience something called vicarious trauma.

This course will teach you how to implement self-care practices to ensure you are best supporting your clients whilst looking after your own mental health and wellbeing.

During the course, you will learn:

  • how to identify warning signs and take steps to avoid re-traumatisation.
  • how to communicate effectively with someone who has experienced trauma.
  • how to help develop strategies and plans to help those with trauma.
  • how to aid recovery with compassion and expertise.
  • how to help those with trauma navigate tasks and situations.
  • how to practice self-care techniques and avoid vicarious trauma.

Face-to-Face Workshop or Online Delivery

You can choose to learn online, or participate in a face-to-face workshop at your workplace or a convienient Breakthru location.


Our workshops feature experienced and credible trainers who can deliver the course at a time and location that is convenient for your workplace. Please contact us to discuss your training needs.

Frequently Asked Questions

What is Trauma?

Trauma is an emotional response that stems from a particularly stressful life event or series of events. This may include violence, abuse, a bad accident, or a natural disaster. Often, people experiencing the long-term effects of trauma will exhibit behaviours such as mood swings, difficulty maintaining relationships, trouble concentrating, and more.

During this course, you’ll learn about three types of trauma and how to manage them.

This includes:

  • Acute trauma: The immediate emotional response that happens during or shortly after a distressing event
  • Chronic trauma: A long-term emotional response, which generally includes behaviours such as flashbacks, mood swings or difficulty maintaining relationships
  • Complex trauma: Trauma that generally occurs as a result of repeated exposure to multiple traumatic events, especially as a child or young person.

Are there any entry requirements to study Trauma Informed Care?

If you’re studying online, all you’ll need is access to a suitable computer and an internet connection.

For students attending one of our face-to-face workshops your course materials will be provided.

You do not need to complete any prerequisite study to enrol in our Trauma Informed Care course.

Who should study Trauma Informed Care?

Anyone that works with vulnerable people can benefit greatly from enhancing their knowledge and studying Trauma Informed Care. Students that have studied with Breakthru College find the most benefit when working in the following industries:

  • Aged Care
  • Disability Services
  • Mental Health
  • Hospitals & Healthcare
  • Allied Health
  • Childcare
  • Youth justice
  • Emergency services
  • Homelessness services
  • Veterans services

Why should I study Trauma Informed Care?

In its 2020 Mental Health Inquiry report, the Australian Productivity Commission estimates that 75% of all Australians have experienced a traumatic event at some point in their life.

The National Survey of Mental Health and Wellbeing further estimates that 12% of all Australians experience PTSD, with women being almost twice the risk of men.

With so many Australians impacted by the effects of trauma, you could make a genuine difference in the lives of people in your community by learning about trauma and applying trauma-informed practices both at work and in your everyday life.

By studying trauma informed care, you’ll have the tools and understanding needed to effectively support vulnerable people, help reduce stress, prevent re-traumatisation and overall provide better outcomes to the people you care for.

How quickly can I start this course?

Individuals or organisations that complete our online enrolment form and pay the course fee will be given access to the course materials within 1 business day.

For organisations or groups booking a face-to-face workshop timing can vary depending on trainer availability. For more information, please get in touch.

Do I need to undertake any work placement as part of this course?

As this course is non-accredited, you do not need to undertake any work placement to complete our Trauma Informed Care course. Though it is not required, students are always encouraged to apply their learnings in are real-world setting to enhance their learning journey.

I found this course very helpful and easy to understand. It really made me consider how I interact with some of my clients that experience trauma, and I feel like I can go to work tomorrow with a much more considered and well rounded approach. I also enjoyed the self-care module as this is something we don’t always think about when caring for others, and I think this will help me manage my own stress and mental health too.


Student, Support Worker

Ready to learn about Trauma Informed Care?

1800 767 212

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